Resource On Demand Customer Success Lead

4 hours ago


London, Greater London, United Kingdom Resource on Demand Full time

Resource on Demand is seeking a seasoned professional to fill the role of Customer Success Lead. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has a proven track record of success in Salesforce implementation and management.

About the Position

As a key member of our customer success department, you will play a critical role in driving the adoption and utilisation of Salesforce solutions among our clients. You will work closely with our sales team to identify new business opportunities and develop strategies to drive revenue growth.

To be successful in this role, you will need to possess a deep understanding of Salesforce functionalities, including configuration, customisation, and administration. You will also need to have excellent communication and interpersonal skills, as well as the ability to build strong relationships with clients and internal stakeholders.

Responsibilities

The Customer Success Lead will be responsible for:

  1. Providing expert guidance to clients on the optimal use of Salesforce solutions.
  2. Developing and delivering training programs to ensure clients get the most out of Salesforce.
  3. Collaborating with the sales team to identify new business opportunities and develop strategies to drive revenue growth.
  4. Staying up-to-date on the latest Salesforce features and best practices to ensure our clients are always using the most effective tools and techniques.
Salary and Benefits

We offer a competitive salary of $85,000 per annum, plus a comprehensive benefits package that includes health insurance, retirement savings, and paid time off.



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