Facilities Management Specialist
4 weeks ago
Manchester-based HVAC Recruitment is seeking a dynamic Help Desk Administrator to join their team. This role offers a competitive salary of up to £28,000 and the opportunity to work with a leading provider of facilities management solutions.
About the RoleAs the FM Helpdesk Administrator, you will be responsible for providing exceptional customer service and support operations. Your primary duties will include:
- Receiving and responding to incoming telephone calls in a timely and professional manner.
- Managing helpdesk queries and ensuring they are logged correctly in line with each client's contract on our Eworks management system.
- Liaising with contractors, client representatives, and the full team to ensure seamless coordination and communication.
To be successful in this role, you will need:
- Previous experience in a similar help desk or administrative role.
- Excellent communication and problem-solving skills.
- The ability to work effectively in a fast-paced environment.
HVAC Recruitment is a family-run business dedicated to delivering top-notch services to their clients. With a strong focus on efficiency and sustainability, we are committed to providing the best possible solutions for our clients' facilities management needs.
We offer a range of benefits, including a competitive salary, opportunities for career development, and a dynamic work environment.
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