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Facilities Duty Manager
4 months ago
Facilities Duty Manager
Your new role
- Manage the day-to-day/operational provision of soft facilities and comprehensive cleaning service to ensure high standards of cleanliness and hygiene in line with the Service Level Agreement.
- Ensure team members carry out all work at the appropriate times, planning a rota and work schedules in conjunction with the Assistant Facilities Manager (AFM), allocating tasks to cover all required duties and making sure individuals are clear about theirtasks and have the necessary materials and training to do them. It will also involve covering the work of any team member who is absent where necessary.
- Plan and oversee non-standard cleaning activities and periodic maintenance activities, including thorough and specialist cleaning during vacation periods, to ensure all areas are clean and fresh for the new term and basic repairs and health and safety inspectionsto ensure all areas are safe and functional.
- Quality check the work carried out by team members by way of routine inspections and auditing, completing compliance check sheets and providing regular reports to the Assistant Facilities Manager to demonstrate KPIs are being achieved in line with the ServiceLevel Agreements.
- Proactively monitor and manage FM teams within the HR policies and procedures, ensuring meetings, interviews and investigations are completed and actioned within the time-frames
What you'll need to succeed
Knowledge of:
- Customer care and quality service within the Hospitality industry and facilities management functions described in the job description.
- Issues relating to Health & Safety, including legislation relating to COSHH, Manual Handling and safe working practises.
- Basic building maintenance and caretaking, equipment and techniques.
Experience in:
- Proven experience of supervising, motivating and developing staff to inspire performance and meet standards and targets, including the ability to give clear instruction and guidance and deal with sensitive issues.
- Experience of domestic and industrial cleaning methods, using chemicals and equipment and experience of working in a similar environment, undertaking supervision of facilities functions
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
