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Belfast, United Kingdom Bank of Ireland Full time

Customer Service Advisor - Belfast City Branch

Belfast, United Kingdom | Onsite
Permanent | Full time

We are seeking a skilled Customer Service Advisor to join our team at the Belfast City Branch. As a key member of our service delivery team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Work collaboratively with colleagues to achieve service delivery goals
  • Continuously improve service quality and customer satisfaction

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Knowledge of customer service principles and practices

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment