Strategic Relationship Manager

3 weeks ago


Stroud, United Kingdom Ecotricity Full time

About the Role

As a Strategic Relationship Manager at Ecotricity, you will play a crucial role in building and maintaining strong relationships with our high-value business customers. This includes identifying opportunities to improve customer satisfaction and implementing initiatives to drive business growth.

Key Responsibilities

  1. Manage a portfolio of high-value customers, providing exceptional service and support to ensure their needs are met and exceeded.
  2. Develop and implement strategies to drive business growth, including identifying new opportunities and negotiating contracts.
  3. Collaborate with internal stakeholders, including sales and marketing teams, to ensure alignment and effective communication with customers.
  4. Provide regular updates and analysis to senior management on customer satisfaction, business growth, and other key performance indicators.

Requirements

  • Proven experience in managing high-value customer relationships and driving business growth.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and internal stakeholders.
  • Ability to analyze data and provide insights to inform business decisions.
  • Highly organized and able to prioritize tasks effectively.


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