Partnerships and Improvement Manager

4 weeks ago


Hull, Kingston upon Hull, United Kingdom Yorkshire Ambulance Service NHS Trust Full time
Job Summary

We are seeking a highly skilled and experienced individual to join our team as a Partnerships and Improvement Manager. This exciting opportunity will play a key role in delivering partnership working and transformation at Yorkshire Ambulance Service NHS Trust.

Main Responsibilities
  • Develop and maintain effective networks and relationships with Integrated Care System (ICS) partners, commissioners, and other external stakeholders.
  • Represent Yorkshire Ambulance Service NHS Trust at regional forums, networks, operational resilience groups, and place-based working groups, providing expertise on urgent and emergency care developments.
  • Make recommendations for service developments to the Director of Partnerships and Operations in response to system priorities and gaps in provision.
  • Report on service developments, including presentations to large groups, service users, stakeholders, and staff, ensuring the dissemination of complex information in a clear and concise manner.
  • Undertake and present monthly analysis reports on performance, projects, and service development activities to internal and external audiences.
  • Identify and analyse complex service developments and improvements, considering various options and providing recommendations to the Director of Partnerships and Operations.
  • Ensure effective service models and patient pathways by assessing and analysing systems information, including clinical outcomes, complaints, service feedback, patient surveys, and handoff numbers.
About Us

Yorkshire Ambulance Service NHS Trust serves a population of over five million people across Yorkshire and the Humber, employing over 7,100 staff and 1,300 volunteers. We strive to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service, with a commitment to being an employer of choice and continuously improving our collective offer to staff.

Person Specification
  • Master's degree or higher, or equivalent industry experience.
  • Successful project or programme management experience.
  • Experience of working in the NHS, leading change, and service improvement with measurable outcomes.
  • Experience of working with system partners, commissioners, and other external stakeholders.
  • Ability to work confidently with senior leaders, advising and challenging as necessary.


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