Head of Programmes and Change Management
1 month ago
About the Role:
We are seeking an experienced Head of Programmes to join our team at HealthHero. As a key member of our leadership team, you will be responsible for the project control and change coordination of all projects and programmes that impact HealthHero's Enterprise operations.
Key Responsibilities:
- Be responsible for the project control and change coordination of all projects and programmes that impact HealthHero's Enterprise operations
- Bring clarity on programme objectives and progress in meeting those objectives, including quality metrics based around financial performance, lean process implementation, patient safety, clinician and patient satisfaction, project velocity, and risk management
- Coordinate change management within multi-disciplinary project teams with internal and external stakeholder involvement
- Assist in the prioritisation of resource and effort based on impact/outcome assessment and tracking
- Provide periodic reporting to the operational board
Requirements:
- Worked within the Primary Healthcare environment, ideally with experience across Private and Public healthcare structures
- Have excellent project management and change management experience with sound knowledge of project management methodologies
- Have evidence of working with multi-disciplinary teams across technology, clinical, and operational structures
- Be an astute people person with the ability to read the room and moderate conflict arising from change anxiety and velocity of change
- Worked with clinical and resource management systems, processes, and policies with a clear understanding of approval and quality assurance stage gates in projects and change management
- Demonstrate clear ownership of project and the ability to enthuse about and evangelise the benefit of strategic projects
- Be an active listener and demonstrate active engagement in issue resolution and escalation
What We Offer:
- Company Pension scheme
- Access to HealthHero healthcare services, including Private 24/7 GP service and Employee Assistance Programme
- 25 days holiday +8 days bank holiday and an extra day off for your birthday
- Electric Car scheme
- Cycle to work scheme
- Salary Exchange scheme
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