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Senior IT Support Specialist
2 months ago
We are seeking a highly skilled Senior IT Support Engineer to join our team at inTEC Education. As a key member of our IT department, you will be responsible for delivering a first-class IT support service to staff and pupils at Aldro School.
Key Responsibilities- Maintain servers, networks, end-user devices, and cloud systems to ensure a reliable and innovative IT environment.
- Manage and resolve support tickets within the service desk, escalate technical issues, and undertake routine maintenance of classroom IT.
- Ensure all systems are safe for pupil use, working closely with the safeguarding team to prevent access to harmful content.
- Monitor IT systems and the network for viruses, malfunctions, and errors.
- Update the schools IT asset register and documentation for all IT systems.
- Support various IT projects.
- At least three years of experience in a similar role.
- Microsoft systems administration experience (Windows Server, 365, Entra ID, Intune, Azure).
- iSAMS experience.
- Excellent interpersonal and communication skills.
- A competitive salary of up to £37,800 per annum.
- 30 days annual leave to be taken during the school holidays, plus bank holidays.
- Lunch provided during term time.
- Free family use of school facilities in school holidays.
- Access to a personal professional development plan.
We are a leading provider of education technology, specializing in reliable, safe IT systems and support for independent schools and colleges. Our team of over 100 ICT experts delivers tailored solutions to help organizations work smarter through technology.
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