Duty Manager

6 days ago


Wokingham, Wokingham, United Kingdom whitbread Full time

We're seeking a skilled Duty Manager to lead our team at Wokingham Town Centre Premier Inn. As a key member of our hospitality team, you'll be responsible for ensuring exceptional guest experiences and maintaining high standards of service.

Key Responsibilities:

  • Manage the hotel's daily operations, including front-of-house and back-of-house teams.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with the leadership and housekeeping teams to ensure seamless hotel operations.
  • Monitor and maintain high standards of cleanliness, safety, and security.
  • Provide excellent customer service and resolve guest complaints in a professional manner.

What We Offer:

  • A competitive hourly rate.
  • A permanent contract with a guaranteed 40 hours per week.
  • A comprehensive training program to support your career development.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and Whitbread Restaurants.
  • A company pension and save-as-you-earn scheme.
  • Access to our employee discounts program, offering savings on various products and services.

About Us:

Whitbread is a leading hospitality company, committed to delivering exceptional guest experiences and providing opportunities for career growth and development. We're proud to be an inclusive organization, welcoming applications from diverse backgrounds and perspectives.


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