Collections and Debt Resolution Expert

4 days ago


Altrincham, Trafford, United Kingdom Austin Fraser Full time
About the Role:

We are seeking a Collections and Debt Resolution Expert to join our team at Austin Fraser. As a key member of our debt collection department, you will be responsible for identifying outstanding debts, maintaining accurate records, and preparing reports on collection activities.

The ideal candidate will have strong analytical skills and attention to detail, with excellent telephone manner and customer service skills. Resilient and empathetic attitude is also essential, as well as ability to positively resolve highly emotional situations. Strong work ethic and initiative, with ability to work towards targets, is also required.

The company offers a comprehensive benefits package, including in-house pension contribution, onsite free parking, and in-house access to a portion of earned pay on demand. Basic salary is £31,000 with flexible pay depending on experience, plus commission and bonus scheme OTE average £42k, and monthly completion bonuses of £750.



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