Optics Industry Specialist

4 weeks ago


Tadcaster, North Yorkshire, United Kingdom Edmund Optics Full time

We're looking for a highly skilled Product Support Manager to join our EMEA team at Edmund Optics. As a key member of our sales and applications engineering team, you'll be responsible for delivering exceptional customer experiences.

Responsibilities:
  • Structure and manage the Product Support Team for optimal operational effectiveness.
  • Continuously improve sales processes and customer journeys through data-driven insights.
  • Develop and track KPIs to measure team performance.
  • Cultivate strong relationships with customers and internal stakeholders.

This role comes with a salary of £55,000 - £75,000 per annum, depending on experience. We offer a comprehensive benefits package, including private medical insurance, company pension scheme, and subsidized gym membership.

We're committed to creating an inclusive workplace culture that values diversity and promotes employee growth. If you're passionate about optics and customer success, we'd love to hear from you



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