French Language Support Specialist
3 weeks ago
Job Overview:
Ventrica is looking for an International Customer Care Professional to join its dynamic customer service team. As a key member of our team, you will be responsible for providing exceptional customer experiences through various communication channels.
Key Responsibilities:
- Have a 'can-do' attitude and ensure customers are at the heart of every conversation
- Be the first point of contact for all customer queries
- Act as a brand ambassador for your client
- Provide outstanding customer service across telephone, social media, webchat, and email
Requirements:
- A strong understanding of what constitutes great customer service
- Excellent written and verbal communication skills
- Strong IT skills and ability to work well within a team
- Flexibility, professionalism, drive, ambition, and willingness to learn
- Fluent in French and C2 level of English required
Benefits:
- A competitive salary of £24,500 per annum
- A comprehensive benefits package including health insurance, pension scheme, and annual leave
- The opportunity to work with a world-renowned brand and contribute to their success
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