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Cloud-Based Support Specialist

1 month ago

SouthendonSea, Southend-on-Sea, United Kingdom Career Moves Full time
Job Description

We are seeking an experienced Cloud-Based Support Specialist to join our team at Career Moves. This is a unique opportunity to work with a variety of users around the world, providing integration support through cloud-based APIs and troubleshooting technical issues in real-time.

The ideal candidate will have a strong background in API development on cloud-based infrastructures, with experience in programming languages such as PHP/Hack and JavaScript/React. They will also possess excellent problem-solving skills, analytical skills, and the ability to communicate effectively with both technical and business audiences.

This role involves managing technical relationships with partners, providing technical support and handling service outages, as well as communicating partner needs to the product team to improve people's experiences with our products. The successful candidate will also be responsible for writing production code that improves internal tooling and our products, building understanding across a variety of software and our platform at a deep engineering level.

Salary: £29.33 per hour (40 hours p/w).

Required Skills and Qualifications

- 5+ years of experience as a Support Engineer, Service Engineer or similar
- Engineering degree, or a related technical discipline, or equivalent work experience
- Proven experience in API development on cloud-based infrastructures
- Programming experience using primarily Object-Oriented languages, such as PHP/Hack and JavaScript/React, while also having experience with the full web stack, SOAP, and REST-API technologies and architectures
- Demonstrated problem-solving approach and analytical skills
- Experience in communicating with technical and business audiences and writing technical documentation

Benefits

As a Cloud-Based Support Specialist at Career Moves, you can expect a competitive salary of £29.33 per hour, plus benefits that include professional growth opportunities and a supportive team environment.