International Customer Care Professional

2 days ago


SouthendonSea, Southend-on-Sea, United Kingdom Ventrica Full time

Company Overview:

Ventrica is a leading provider of customer service solutions, working with world-renowned brands to deliver exceptional customer experiences. As a key member of our team, you will have the opportunity to work with a talented and dedicated team of professionals who are passionate about delivering exceptional customer service.

Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a French Language Support Specialist. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various communication channels.

Requirements:

  • A strong desire to deliver excellent customer service with an empathetic approach
  • Excellent written and verbal communication skills
  • Strong IT skills and ability to work well within a team
  • Flexibility, professionalism, drive, ambition, and willingness to learn
  • Fluent in French and C2 level of English required

Compensation:

  • A competitive salary of £26,000 per annum
  • A comprehensive benefits package including health insurance, pension scheme, and annual leave


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