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Digital Communications Lead

2 months ago


Cardiff, Cardiff, United Kingdom Barod Full time
About the Role

We are seeking a highly skilled and experienced Digital Communications Lead to join our team at Barod. As a key member of our organization, you will play a crucial role in developing and implementing our digital strategy, ensuring that our online presence is engaging, informative, and effective in promoting our services.

Key Responsibilities
  • Develop and Implement Digital Strategy
    • Scope and collate existing online resources and interventions for drug and alcohol use.
    • Set objectives for the development of social media channels and develop a digital strategy and plan for delivery.
    • Manage monitoring and analytics against the digital strategy.
  • Manage Digital Communications
    • Maintain and refresh social media channels and website.
    • Manage the day-to-day execution of social media messaging and community engagement.
    • Promote and coordinate online reviews of our services.
  • Internal Support and Training
    • Manage our existing online intervention tool Breaking Free online.
    • Assist our contact team with website tools.
    • Design and coordinate digital surveys.
  • Professional Development
    • Help with the induction and orientation of new staff, volunteers, and students.
    • Ensure professional development by seeking regular supervision and annual appraisals.
Requirements
  • A qualification in marketing, communications, digital marketing, or design.
  • Knowledge of social media platforms and website maintenance.
  • Experienced in social media strategy and management, including analytics, content creation, and online community engagement.
  • Report writing and data analysis skills.
  • Video, design, and social media software skills.
  • Quality and compliance focus.
Additional Information
  • This role is subject to an Enhanced Disclosure Application via the Disclosure & Barring Service.
  • This role involves travel across Cardiff and the Vale of Glamorgan to offices and community settings, with occasional possibility of transporting volunteers/clients.
  • The post holder is required to have a full current driving licence, permitting them to drive their vehicle in the UK, and have full access to their own personal mode of transport which is insured for business use.