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Team Leader
2 months ago
About the Role
We are seeking a highly skilled and experienced Team Leader to join our team at Turning Point. As a Team Leader, you will be responsible for leading a team of Recovery Workers, Advanced Practitioners, and Volunteer Peer Mentors to deliver high-quality drug and alcohol treatment services in the locality.
Key Responsibilities
- Lead a team of staff to deliver drug and alcohol treatment services to around 500 service users in the area.
- Manage all operations within the ROAR hubs, ensuring high-quality performance and adherence to CQC standards.
- Support staff to ensure a high-quality service is delivered, including assessments, one-to-one key-working, groups, and clinical interventions.
- Contribute to quality assurance and support the service to maintain its CQC good/Outstanding rating.
Requirements
- Demonstrable leadership skills and a flexible and adaptable leadership style.
- In-depth understanding and ability to operationally and performance manage the functions of a team.
- Excellent communication skills (verbal/written) and ability to adapt to respond to staff, commissioners/partners, and people we support.
- Strong organisational, time management, and prioritisation skills.
- Ability to remain calm and resilient in high-pressure environments.
What We Offer
- Comprehensive learning and development opportunities to invest in your future.
- Choose from a range of courses to gain recognised qualifications.
- 31 days' paid holiday a year, increasing with each year of service up to 33 days.
- Exclusive discounts hub for TP colleagues, including high street shopping, pubs and restaurants, mobile phones, gym memberships, and more.
- Flexible working solutions to support your work-life balance.
- Life Assurance of up to 3x annual salary and a competitive Pension Scheme.
- Access to our Rightsteps Therapy service, free confidential telephone-based counselling sessions, online wellbeing platform, and Financial Education hub.
- 24/7 Employee Assistance Programme, including Digital GP, legal advice, and more.
- Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses.
- Flexible benefit options, including Cycle to Work scheme and interest-free Season Ticket Loans.