Product Quality Development Specialist

1 month ago

Watford, Hertfordshire, United Kingdom Fashion Jobs Full time
Senior Product & Quality Specialist (12 Month FTC)

TJX is an exciting place to work, with a diverse team that brings our business to life. Our company is part of the TJX Family, which includes TK Maxx and Homesense in Europe and the UK, as well as TJ Maxx, Marshalls, HomeGoods, Sierra, and Winners globally.

The Senior Product and Quality Specialist plays a key role at the intersection of Buying, Charity, and Corporate Responsibility. This position is responsible for developing and driving the execution of the European Quality Support and Product development strategy. As a leader, you will coordinate the Quality Support and Product Development team in supporting the Buying teams in driving and developing their businesses in design and product development, ensuring that the final quality, fit, labelling, and packaging meet our customer's expectations and are fit for purpose.

You will partner extensively with Buyers and Buying Managers to support buying strategies and business growth. The team will lead and coordinate programs aimed at achieving the highest score in quality for our value equation (BFPQ) for all production. You will be future-focused, ensuring that the department is prepared to support new and changing markets or vendors on quality standards and product development through a European Buying Support approach.

Key Responsibilities

  • Develop collaborations with Buying managers to understand future business and identify opportunities to support new vendors or markets with business growth.
  • Develop and lead team strategy to enable buying to maximise time in the market by ensuring quality support and product development needs are met.
  • Lead the team in identifying opportunities to improve quality with key suppliers and develop strategy to quantify the value driven by quality improvements and monitor YOY vendor performance.
  • Support and coach team members on addressing quality issues with buyers and vendors and defining best Off Price and commercial resolution to issues.
  • Ensure a 'European Buying Support' approach is taken by developing and fostering relationships with European and Global Buying offices to ensure their Quality support and Product Development needs are met.
  • Develop strategy to resource Quality Support and Product Development needs of European buying offices to ensure a continual and flexible approach is taken.
  • Develop and foster relationships with US Product Development and Product Specialist teams, building on global quality practices and supporting regular updates with Global buying offices.

Royal Treatment

  • Collaborate with stakeholders including Buying Operations Managers, Buying, Legal, and Finance to ensure the Royalty development, sign-off, and order process is cohesive and meets the needs of the business and Royalty partners.
  • Develop and foster relationships with Royalty partners and ensure that any contractual updates are progressed through both legal and buying departments and communicated throughout the relevant buying teams.

Sustainability Champions

  • Partner with the Buying community, Sustainability Manager, and Corporate Responsibility in supporting business sustainability goals in production, packaging, and labelling, and lead the team in delivery of these goals.
  • Develop and lead strategy for managing, tracking, and reporting sustainability of products through the department, aiming to drive an increase in products and packaging with sustainable attributes to meet global business goals.
  • Lead and support team members in upskilling within the sustainability field to ensure they have the most up-to-date information and training to support business goals of having all PD products with one or more sustainable attributes.

Training and Development

  • Partner closely with the University and Buying Operations managers to develop training modules that meet the development needs of new buyers, those new to production, the MBDP program, apprentices, and buying admins.
  • Support and lead team members in delivering training modules.
  • Review training modules on a regular basis to ensure relevance and up-to-dateness.

Administration and Reporting

  • Lead the team in managing the PD applications on BIG, with emphasis on the Trend and production relevant areas, ensuring that all information is relevant and easily accessible to end-users.
  • Develop and lead strategy for managing and tracking workflow through the department, aiming to automate data collection and regular reporting back to the business to identify growth of key production areas.
  • Empower team members to manage personal workload and maintain an overview to ensure that team resources are allocated in line with business needs.

Requirements

  • Educated to Bachelor's Degree level, ideally within Business or related fields, or equivalent work experience.
  • Experience of managing a team would be advantageous.
  • Highly skilled in evaluating product for fit, quality, and performance, and in-depth knowledge of garment construction and pattern cutting techniques.
  • Thorough knowledge of garment production and finishing systems.
  • Extensive knowledge of fabric testing standards and care labelling.
  • Technical knowledge of fabric, yarn, and colour specifications.
  • Thorough understanding of Sustainable accreditations, certifications, and labelling relating to garments, fabrics, and finishing.
  • An understanding of Children's Clothing regulations and labelling requirements would be beneficial but not essential.
  • Ability to risk-assess product where appropriate.
  • Developed fashion sense for clothing design and construction, and ability to communicate and interpret conceptual design ideas.
  • Good understanding of fashion retail processes.
  • Extensive global sourcing experience and expertise, and ability to formulate a compelling sourcing strategy if required.
  • Ability to manage multiple projects personally and as a team leader.
  • Ability to manage a team of Product and Quality specialists, as well as working independently.
  • Excellent interpersonal and communication skills, and ability to act confidently and professionally when working with partners and stakeholders at all levels within the organisation.

We offer a competitive salary range of £50,000 - £65,000 per annum, depending on experience. We prioritise a positive work-life balance, solid benefits, and plenty of room to grow in your role. Fashion Jobs is an equal opportunities employer and considers all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, and/or sexual orientation.

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