Customer Quality Specialist

3 days ago


Watford, Hertfordshire, United Kingdom True North Talent Full time

**Job Title:** Customer Quality Specialist

Location: Hertfordshire

About the Role:

We are seeking a skilled Customer Quality Specialist to join our team at True North Talent. As a key member of our customer-facing team, you will play a crucial role in managing relationships with our valued customers from a technical perspective.

The successful candidate will have extensive experience in food manufacturing and distribution, as well as excellent communication skills. A strong background in dealing with customer complaints and queries is essential for this position.

Main Responsibilities:

  • Maintenance of the Customer Quality Management Manuals
  • Customer complaint management
  • Supplier and product approvals
  • Supporting with customer audits and meetings
  • KPI reporting and management from a technical perspective
  • Providing technical expertise to support the wider business

Benefits:

This is an excellent opportunity to work with a forward-thinking company that values its employees. Our salary range for this position is £45,000 - £55,000 per annum, depending on experience. If you are a motivated and organized individual with a passion for quality assurance, we would love to hear from you.



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