Customer Quality Specialist
3 days ago
**Job Title:** Customer Quality Specialist
Location: Hertfordshire
About the Role:
We are seeking a skilled Customer Quality Specialist to join our team at True North Talent. As a key member of our customer-facing team, you will play a crucial role in managing relationships with our valued customers from a technical perspective.
The successful candidate will have extensive experience in food manufacturing and distribution, as well as excellent communication skills. A strong background in dealing with customer complaints and queries is essential for this position.
Main Responsibilities:
- Maintenance of the Customer Quality Management Manuals
- Customer complaint management
- Supplier and product approvals
- Supporting with customer audits and meetings
- KPI reporting and management from a technical perspective
- Providing technical expertise to support the wider business
Benefits:
This is an excellent opportunity to work with a forward-thinking company that values its employees. Our salary range for this position is £45,000 - £55,000 per annum, depending on experience. If you are a motivated and organized individual with a passion for quality assurance, we would love to hear from you.
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