Claims Support Advisor

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

Claims Support Advisor - Christchurch

We are seeking a highly organized and detail-oriented Claims Support Advisor to join our Travel Claims team in Christchurch. As a Claims Support Advisor, you will be responsible for accurately assessing claims and ensuring that valid claims are paid quickly.

Key Responsibilities:

  • Providing empathetic support to customers
  • Resolving disputes and referring to colleagues for advice
  • Accurately recording information
  • Confidently making outbound calls

Requirements:

  • Highly organized under pressure with good attention to detail
  • Proficient in written communication
  • Customer service experience - helpful but not essential
  • Excellent IT skills including Excel and data input

Benefits:

  • Competitive salary of £24,380
  • Fantastic opportunities for learning and development
  • Free Health Cash Plan worth £1700 per annum
  • Additional pay for foreign language speakers
  • Generous high-street rewards scheme
  • Free travel insurance
  • Discounts on home and motor insurance


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