Claims Support Advisor
4 weeks ago
Claims Support Advisor - Christchurch
We are seeking a highly organized and detail-oriented Claims Support Advisor to join our Travel Claims team in Christchurch. As a Claims Support Advisor, you will be responsible for accurately assessing claims and ensuring that valid claims are paid quickly.
Key Responsibilities:
- Providing empathetic support to customers
- Resolving disputes and referring to colleagues for advice
- Accurately recording information
- Confidently making outbound calls
Requirements:
- Highly organized under pressure with good attention to detail
- Proficient in written communication
- Customer service experience - helpful but not essential
- Excellent IT skills including Excel and data input
Benefits:
- Competitive salary of £24,380
- Fantastic opportunities for learning and development
- Free Health Cash Plan worth £1700 per annum
- Additional pay for foreign language speakers
- Generous high-street rewards scheme
- Free travel insurance
- Discounts on home and motor insurance
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