Retail Operations Manager

1 day ago


Leeds, Leeds, United Kingdom Costa Coffee Full time
Job Title: Team Leader - Retail Operations

We are a global coffee brand with bold plans and a passion for being a great place to work. We support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values.

About Costa Coffee

We offer a competitive salary of £33 per hour, rising with training to £12.83 (dependent on store location). Benefits include access to the Coca-Cola share scheme, 50% discount on all food and drinks in Costa-owned stores, smart pension matched up to 10%, and the Costa Financial Support Fund.

Your Role

This is a challenging role that requires creating smooth shifts, training and accrediting new team members, driving success within the team, crafting new menu items, and maintaining high standards.

Key Responsibilities:
  • Manage busy periods effectively
  • Develop and lead the team to achieve excellence
  • Craft new menu items to energize the team
  • Maintain excellent coffee quality and monthly excellence scores


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