Retail Operations Manager

5 days ago


Leeds, Leeds, United Kingdom Abercrombie Full time

A challenging role at Abercrombie & Fitch Co. has arisen for a highly skilled Retail Operations Manager who can drive sales results and provide exceptional customer service.

Job Summary:

This dynamic position involves overseeing daily store operations, including opening and closing routines, to drive efficiency in all store processes. As a key member of the Asset Management team, you will be responsible for maintaining a visually appealing store environment, driving sales through effective floorset updates, and styling recommendations.

  • Customer Experience: Deliver exceptional customer service, ensuring a seamless shopping experience for our customers.
  • Store Presentation and Sales Floor Supervision: Maintain a well-presented store environment, drive sales through effective floorset updates and styling recommendations.
  • Store Operations: Oversee daily store operations, including opening and closing routines, to ensure smooth day-to-day functioning.

The ideal candidate will have a bachelor's degree or one year of supervisory experience in a customer-facing role, strong problem-solving skills, inclusion & diversity awareness, adaptability, and a drive to achieve results. We offer a competitive salary range of $55,000 - $65,000 per annum, depending on location and experience.

Benefits include a quarterly incentive bonus program, paid time off, paid volunteer day, medical, dental, and vision insurance, and opportunities for career advancement within our dynamic organization.



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