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Commercial Account Handler

2 months ago

Camberley, Surrey, United Kingdom Howden Group Holdings Full time

At Howden Group Holdings, we're on a mission to create a unique culture that sets us apart in the market. Our employee-ownership model has created a collaborative and innovative environment where we empower our people to think bigger and challenge convention.

We're looking for a talented Commercial Account Handler to join our Howden Consumer & Local Commercial team. As a key member of our team, you'll be responsible for building strong relationships with clients, from sole traders to large organizations, and working closely with our Branch Manager to achieve objectives.

About the Role:

  • You'll have a keen eye for detail, reviewing client documentation to ensure accuracy and supporting the quoting process.
  • You'll be a strong communicator, building and maintaining relationships with internal stakeholders, clients, and external contacts to meet expectations and compliance standards.
  • You'll assist our Commercial Account Executives in achieving high levels of renewal retention, while exceeding customer expectations and meeting FCA requirements.
  • You'll be willing to learn and adapt, as every day will be different. This is a great opportunity to progress your career and become further qualified.
  • You'll have the ability to process data promptly and accurately on relevant systems to support client service, internal processes, and informed analysis.

What We Offer:

  • 22 days holiday, increasing to 27 days through service (plus bank holidays)
  • Access to a Healthcare Cashplan, with 17 different benefits paid for by us
  • Excellent training and development schemes with accelerated career progression
  • Company-funded CII professional qualification
  • Enhanced maternity & paternity policies
  • Cycle to work loan scheme available to all employees
  • Discount on gym membership across the UK
  • Access to discounted personal health policies and insurance products
  • Access to hundreds of high-street retailer discounts through our reward and recognition platform
  • Employee Assistance Programme (EAP) to support employees outside of work

Our Culture: People First

We've come a long way since our first office in 1994. We're still local experts, delivering the right advice and insurance to our clients. But now, we're local all over the world, with 15,000 global colleagues and a partner network spanning over 100 territories. Our values haven't changed: employee-ownership, aligned external investors, trust and integrity born of friendship, expertise, and independence.

We're a people-first business, driven by our unique culture. Our flat structure and entrepreneurial spirit attract the best people and empower them to be their best selves. And when we bring in and nurture great talent, more follows. That makes us better – and that's better for everyone.

Diversity & Inclusion

We treat colleagues, candidates, clients, and business partners with equality, fairness, and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.