Fire and Security Service Specialist

10 hours ago


Stevenage, Hertfordshire, United Kingdom Marlowe Smoke Control Limited Full time

About Marlowe Fire & Security Group

At Marlowe Fire & Security, we pride ourselves on being one of the fastest growing businesses in the UK. With a team of over 1,000 dedicated professionals across the country, we offer fantastic career progression opportunities, an in-house training academy, and great remuneration and benefits packages.

We are looking for experienced Service Engineers to join our expanding team. As a key member of our team, you will be responsible for maintaining Fire and Security systems in line with current standards and customer requirements.

Salary Information

The basic salary for this role is between £29,065 - £41,991 per annum. In addition to your salary, you can also earn overtime, on-call, and travel time, which can increase your earnings by up to £10,000 per year.

About the Role

We are seeking experienced Service Engineers to maintain Fire and Security systems in our assigned areas. Key responsibilities include responding to service calls, planning and attending routine and reactive call visits, and maintaining effective communication with customers.

Requirements

  • A technical background in the electrical/electronic industry
  • Good all-round knowledge of Fire and Security Systems
  • Experience of front-line customer contact preferred
  • Excellent organisational skills
  • A professional and presentable demeanor, always
  • An ability to deliver exceptional customer service

Benefits

  • Basic Salary: £29,065 - £41,991 per annum
  • Overtime, On-Call, Travel Time: up to £10,000 per annum
  • Company Vehicle & Fuel Card
  • Company Tablet and Mobile Phone
  • Royal London Pension Scheme
  • Life Assurance x4 Basic Salary
  • Employee Recognition Scheme
  • Paid Referrals Scheme (up to £1,000 per successful candidate referral)
  • Paid Holidays and Bank Holidays
  • Holidays increasing after each year of service up to 25 days
  • Birthday Holiday
  • Mental Health Support Scheme
  • Long Service Award (increments of 5 years)
  • Access to continued training at the Marlowe Academy
  • Development & Progression opportunities
  • 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.

Our Business Model

We promote from within, encouraging all candidates who join our business to learn, grow, develop, and progress in a direction that suits their ambition.



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