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Customer Service Representative

2 months ago


Towcester, Northamptonshire, United Kingdom Hilton Hotels Full time
Unlock Your Potential with Hilton Hotels

We are seeking a talented Guest Service Agent to join our dynamic Food & Beverage team at Hilton Hotels. As a key member of our team, you will be responsible for delivering exceptional customer service, taking and delivering food and drinks orders, and creating memorable experiences for our guests and colleagues.

What We Offer:

  • A competitive hourly rate of £11.80 per hour
  • The flexibility to choose your shifts and work schedule
  • Free and healthy meals when on duty
  • Instant access to and withdrawal of up to 40% of your earned wages at no additional cost
  • Free parking (subject to availability)
  • Modern and inclusive team member areas

About the Role:

You will be working in a fast-paced environment, interacting with guests and colleagues from diverse backgrounds. As a Guest Service Agent, you will be the face of Hilton Hotels, and your exceptional customer service skills will make all the difference in creating unforgettable experiences for our guests.

Requirements:

  • Excellent communication and interpersonal skills
  • A positive and friendly attitude
  • The ability to work in a team environment
  • A passion for delivering exceptional customer service

Why Choose Hilton Hotels?

We are a global hospitality company that values our team members and strives to create a positive and inclusive work environment. At Hilton, Every Job Makes the Stay, and we are committed to making a difference in the lives of our guests and colleagues.

Find out more about our brands and hotels: Hilton Brands | Global Hospitality Company