Returns Administrator
1 month ago
Job Summary: We are seeking a highly organized and detail-oriented Returns Administrator to join our team at Platinum Recruitment Consultancy. As a Returns Administrator, you will be responsible for managing all incoming customer emails and requests regarding returned products.
Key Responsibilities:
- Log all returns and follow up on any old returns not processed.
- Organize all collections for returns and ensure they have been received.
- Work with the warehouse to ensure returns are processed correctly and in a timely manner.
- Raise credits in relation to returns and replacement orders.
- Work with the courier company regarding any queries or missed collections.
- Investigate the history of faults, complaints, and reasons for collection.
- Learn the product to advise and guide customers as necessary.
- Improve the returns process and automate where possible.
Requirements:
- Excellent communication and organizational skills.
- Ability to work in a fast-paced environment.
- Strong attention to detail.
- Ability to learn new products and processes quickly.
About Us: Platinum Recruitment Consultancy is a leading recruitment agency specializing in temporary and permanent placements. We are committed to providing exceptional service to our clients and candidates.
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Returns Administrator
4 weeks ago
West Bromwich, Sandwell, United Kingdom Platinum Recruitment Consultancy Full timeReturns AdministratorJob Summary:We are seeking a highly organized and detail-oriented Returns Administrator to join our team at Platinum Recruitment Consultancy. As a Returns Administrator, you will be responsible for managing all incoming customer emails and requests regarding returned products.Key Responsibilities:Log all returns and follow up on any old...
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Returns Administrator
4 weeks ago
West Bromwich, Sandwell, United Kingdom Platinum Recruitment Consultancy Full timeReturns AdministratorPlatinum Recruitment Consultancy is seeking a highly organized and detail-oriented Returns Administrator to join our team. As a Returns Administrator, you will be responsible for managing all incoming customer emails and requests regarding returned products.Key Responsibilities:Log all returns and follow up on any old returns not...
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West Bromwich, Sandwell, United Kingdom Platinum Recruitment Consultancy Full timeReturns Administrator RoleJob SummaryWe are seeking a highly organized and detail-oriented Returns Administrator to join our team at Platinum Recruitment Consultancy. The successful candidate will be responsible for managing all incoming customer emails and requests regarding returned products, logging all returns, and following up on any old returns not...
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