Chief Inclusion Officer
1 month ago
Job Summary:
As Chief Inclusion Officer, you will lead the Occupier growth community in identifying and pursuing new business opportunities for CBRE with a client-centric focus. You will leverage data and insights to drive improved delivery and growth opportunities across both occupier and investor clients.
Key Responsibilities:
- Align and lead the Occupier growth community to drive business growth and client satisfaction.
- Leverage data and insights to inform business decisions and drive growth opportunities.
- Collaborate with marketing, comms, digital, and data teams to ensure alignment and delivery of growth initiatives.
- Manage and develop a team of sales professionals to achieve business growth and client satisfaction targets.
- Monitor market and competitive trends to identify white space opportunities and maintain market leadership.
- Foster a positive and high-performance culture across the growth team.
- Implement client care initiatives across occupier accounts and client lifecycle.
- Support and connect the brokerage occupier community in the proactive management and progression of multi-deal clients.
- Track and report the performance of client solutions and identify areas for improvement.
- Leverage sector research, data & insights teams to deliver client-centric insights and reporting tools.
- Develop leaders who are demonstrably ready to succeed to senior roles and maintain a reasonable succession plan.
- Act with a deep sense of obligation to achieve the Company's goals regarding employee diversity.
Requirements:
- Proven track record of providing direction, sales management, and strong leadership across matrixed teams.
- Creative problem-solving and thinking outside the box.
- Deep knowledge of the talent in your organization and ability to develop leaders.
- Ability to measure the effectiveness of your efforts with facts and data.
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