Senior Retail Sales and Operations Manager

2 days ago


West End of London, Greater London, United Kingdom Zachary Daniels Full time

As a globally recognized Luxury Fine Jewellery Brand, Zachary Daniels seeks an exceptional Store Manager to lead our boutique in London's premier department store.

The ideal candidate will have proven leadership experience in luxury retail environments, a passion for fine jewellery, and outstanding communication skills.

We offer a competitive salary range of £80,000 to £120,000 per annum, along with a performance-based bonus scheme and opportunities for professional growth.

  • Main Accountabilities:
  • Guide a high-performing team of sales representatives and cultivate a customer-centric work environment.
  • Establish a world-class shopping experience through personalized consultations and after-sales services.
  • Drive sales growth by effectively managing KPIs and implementing revenue-maximizing strategies.
  • Oversee daily operations, including visual merchandising, stock management, and ensuring the store meets high presentation and functionality standards.
  • Essential Requirements:
  • Proven retail leadership experience in luxury or premium environments.
  • Excellence in sales and service, with the ability to inspire teams to achieve sales targets while providing exceptional client service.
  • Familiarity with high-value transactions and the unique needs of luxury clientele.
  • Exceptional communication skills, confident, and able to build trust and rapport with clients and team members.


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