Property Administrator

2 weeks ago


Beckenham, Greater London, United Kingdom Countrywide HQ Full time
Job Title: Property Administrator

We are seeking a highly motivated and enthusiastic Property Administrator to join our team at Countrywide HQ. As a Property Administrator, you will play a pivotal role in ensuring that our landlord and tenant customers receive a high-quality experience throughout their time with us.

Key Responsibilities:
  • Portfolio Management: You will be responsible for fully managing your own portfolio of properties across our 60 brands, building relationships with internal colleagues and customers, and acting as a key contact for tenants and landlords who require support.
  • Customer Service: Providing a first-class service to our customers is at the heart of your role. You will work in a fun and positive environment, coordinating urgent and routine repairs and maintenance, liaising with tradespeople and contractors, and keeping customers up to date.
  • Communication: You will deal promptly and courteously with communication from landlords, tenants, contractors, and internal partners, ensuring that all queries are resolved efficiently and effectively.
  • Performance Metrics: You will be responsible for ensuring personal and team deadlines are met, service levels maintained, and KPIs achieved.

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.



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