Silverfin Onboarding Expert

7 days ago


London, Greater London, United Kingdom Silverfin Full time

Job Description

Fintech Career Opportunity

Silverfin is seeking a talented Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences, ensuring seamless onboarding and adoption of our software. This role is perfect for someone with an accounting background who is looking to take their career in a new direction.

Key Responsibilities:

  • Acting as the main point of contact for our customers and the primary liaison between the customer and our product teams
  • Supporting customers through digital transformation projects with a clear view of the customers' objectives
  • Assisting with the basic set-up and customisation of the Silverfin environment

Requirements:

  • An accounting background by experience in practice or within the accounting fintech industry
  • Demonstrable passion for Customer Success and driving change in the industry
  • Excellent communication and interpersonal skills

Estimated Salary: £55,000 - £70,000 per annum (dependent on location)



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