Administrative Support Assistant

3 weeks ago


Bradford, Bradford, United Kingdom Bradford Council Full time

Bradford Council

Job Title: Business Support Officer

Job Reference: Not Applicable

The SEND Services at Bradford Council are seeking a highly organised and customer-focused Business Support Officer to join their team. As a key member of the Education Psychology Team and the Social Communication and Interaction Team (SCIL Team), you will provide administrative support assistance as and when required, general office duties, and front-line customer contact.

Key Responsibilities:

  • Provide administrative support to the Education Psychology Team and the SCIL Team.
  • Carry out general office duties, including the use of Microsoft Office packages and CIVICA & Capita ONE systems for data entry.
  • Provide exceptional customer service, dealing with confidential information, updating electronic diaries, taking meeting minutes, and word processing.
  • Process data onto complex spreadsheets, process sales invoices and credit notes, and deal with customer queries regarding calculations.
  • Raise purchase orders on SAP and deal with vendor queries.

Requirements:

  • Be a team player with a flexible approach to the role.
  • Be able to work on your own initiative.
  • Have excellent organisational skills and be able to deal with conflicting demands.
  • Be able to communicate verbally and in writing with a wide range of people.
  • Have experience of working in a busy office, working to deadlines, organising your own workload, and prioritising accordingly.
  • Work proactively with key staff and managers to provide an interface between services, members of the public, other public sector bodies, and external agencies.
  • Have the highest standards of customer care and professionalism.
  • Be able to deal with and resolve requests for advice/help.

Working for Bradford Council:

Bradford Council is a local authority that provides a range of services to the community. As a Business Support Officer, you will be working in a dynamic and supportive team environment, with opportunities for professional development and growth.



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