Customer Service Representative
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
- Work efficiently to receive and process deliveries, maintaining a high level of stock accuracy and availability
- Contribute to the visual merchandising and maintenance of our store, ensuring a clean and welcoming environment for customers
- Support the bakery team in preparing and displaying fresh goods, maintaining high standards of quality and presentation
- Assist with the merchandising and maintenance of our non-food products, ensuring a well-stocked and attractive store environment
What We Offer
- A competitive salary and benefits package, including 30-35 days holiday (pro rata) and a pension scheme
- Opportunities for career development and progression within the company
- A fun and supportive work environment, with a focus on teamwork and collaboration
- A range of employee benefits, including a 10% in-store discount and enhanced family leave
What We're Looking For
We're looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service and contributing to the success of our store. If you're a team player with a positive attitude and a willingness to learn and develop, we'd love to hear from you.
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