Customer Service Representative

2 months ago


Wallington, Greater London, United Kingdom Lidl GB Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Work efficiently to receive and process deliveries, maintaining a high level of stock accuracy and availability
  • Contribute to the visual merchandising and maintenance of our store, ensuring a clean and welcoming environment for customers
  • Support the bakery team in preparing and displaying fresh goods, maintaining high standards of quality and presentation
  • Assist with the merchandising and maintenance of our non-food products, ensuring a well-stocked and attractive store environment

What We Offer

  • A competitive salary and benefits package, including 30-35 days holiday (pro rata) and a pension scheme
  • Opportunities for career development and progression within the company
  • A fun and supportive work environment, with a focus on teamwork and collaboration
  • A range of employee benefits, including a 10% in-store discount and enhanced family leave

What We're Looking For

We're looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service and contributing to the success of our store. If you're a team player with a positive attitude and a willingness to learn and develop, we'd love to hear from you.



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