Customer Service Representative

2 days ago

Wallington, Greater London, United Kingdom Lidl GB Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work efficiently to receive and process deliveries, maintaining a high level of stock accuracy and ensuring the store is well-stocked and visually appealing.
  • Contribute to the success of our bakery by baking fresh goods and maintaining a high standard of presentation.
  • Merchandise and maintain our non-food products, ensuring they are displayed attractively and are easily accessible to customers.
  • Work collaboratively with colleagues to achieve sales targets and maintain a positive and inclusive store environment.

What We Offer

  • A competitive salary and benefits package, including 30-35 days holiday (pro rata) and a pension scheme.
  • Opportunities for career development and progression within the company.
  • A fun and supportive work environment, with a focus on teamwork and collaboration.
  • A range of employee benefits, including a 10% in-store discount and enhanced family leave.

Why Work for Lidl GB?

We value diversity, equity, and inclusion, and are committed to creating a workplace that is welcoming and inclusive for all. We believe that everyone deserves the opportunity to succeed, regardless of their background or circumstances. If you share our values and are passionate about delivering exceptional customer service, we would love to hear from you.

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