Clinical Operations Manager

7 days ago


Leek, Staffordshire, United Kingdom Aymes International Full time
Job Description">

We are seeking a highly skilled Clinical Lead to drive productivity, streamline project management processes, and enhance collaboration across departments using ClickUp, our project management tool.

Main Responsibilities:
  • ClickUp Implementation & Optimisation:
    • Customise and configure ClickUp to suit the company's unique task and project management needs.
    • Transition ongoing and upcoming tasks and projects into ClickUp, ensuring smooth adoption across teams.
    • Develop and maintain workflows, task automations, templates, and project boards for various departments.
  • System Administration & Maintenance:
    • Serve as the system administrator for ClickUp, ensuring all users have appropriate access and understanding of the tool.
    • Ensure the platform is continuously updated, and that features are being utilised effectively to support team productivity.
    • Troubleshoot issues and liaise with ClickUp support when necessary.
  • Project & Task Management:
    • Oversee project timelines, milestones, and dependencies in ClickUp, ensuring teams are adhering to schedules and deliverables.
    • Ensure all project updates, status reports, and tasks are accurately reflected in ClickUp for real-time transparency across teams.
    • Monitor task progress and help teams prioritise activities and mitigate potential delays.
  • Training & Support:
    • Train and onboard employees across all departments in the best practices for using ClickUp.
    • Develop and maintain training materials such as user guides, video tutorials, and FAQs.
    • Act as the go-to expert for all ClickUp-related questions, providing continuous support and guidance.
  • Collaboration & Integration:
    • Ensure ClickUp is effectively integrated with other tools used within the company.
    • Facilitate cross-departmental collaboration through shared project boards, team dashboards, and regular reporting.
  • Reporting & Analytics:
    • Create and manage custom dashboards and reporting within ClickUp to provide insights into project progress, team productivity, and resource allocation.
    • Use ClickUp data to provide KPIs and metrics for leadership and team meetings, helping to inform decision-making and identify opportunities for improvement.
  • Continuous Improvement:
    • Stay up-to-date on new ClickUp features and functionality, ensuring the company takes advantage of relevant updates.
    • Continuously assess and improve project management processes, enhancing team efficiency and alignment.
  • Other duties:
    • Perform any other duties or administration as may be deemed relevant to this role.
Key Qualifications:">

To be considered for this role, you should have:

  • Degree/Diploma in Business Operations/Project Management or work experience equivalent.
  • Certification in ClickUp.
  • At least 3 years of experience in project management, workflow optimisation, or system administration.
  • At least 2 years of experience working with ClickUp (or a similar project management tool) in an administrative or lead capacity.
Estimated Salary: $80,000 - $110,000 per annum.
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