Clinical Operations Manager

4 weeks ago


Leek, Staffordshire, United Kingdom Aymes International Full time
Job Description:

We are seeking a highly skilled ClickUp Lead to join our team at Aymes International Limited.

This is a full-time, permanent position that will play a critical role in driving productivity, streamlining project management processes, and enhancing collaboration across departments using ClickUp.

Key Responsibilities:
  • ClickUp Implementation & Optimisation
    • Lead the customisation and configuration of ClickUp to suit the company's unique task and project management needs.
    • Oversee the transition of ongoing and upcoming tasks and projects into ClickUp, ensuring smooth adoption across teams.
    • Develop and maintain workflows, task automations, templates, and project boards for various departments, including R&D, clinical teams, operations, and marketing.
  • System Administration & Maintenance
    • Serve as the system administrator for ClickUp, ensuring all users have appropriate access and understanding of the tool.
    • Ensure the platform is continuously updated, and that features are being utilised effectively to support team productivity.
    • Troubleshoot issues and liaise with ClickUp support when necessary.
  • Project & Task Management
    • Oversee project timelines, milestones, and dependencies in ClickUp, ensuring teams are adhering to schedules and deliverables.
    • Ensure all project updates, status reports, and tasks are accurately reflected in ClickUp for real-time transparency across teams.
    • Monitor task progress and help teams prioritise activities and mitigate potential delays.
  • Training & Support
    • Train and onboard employees across all departments in the best practices for using ClickUp, from project managers to entry-level staff.
    • Develop and maintain training materials such as user guides, video tutorials, and FAQs.
    • Act as the go-to expert for all ClickUp-related questions, providing continuous support and guidance.
  • Cross-Functional Collaboration & Integration
    • Ensure ClickUp is effectively integrated with other tools used within the company (e.g., Slack, Google Drive, CRM systems).
    • Facilitate cross-departmental collaboration through shared project boards, team dashboards, and regular reporting.
  • Data Analysis & Reporting
    • Create and manage custom dashboards and reporting within ClickUp to provide insights into project progress, team productivity, and resource allocation.
    • Use ClickUp data to provide KPIs and metrics for leadership and team meetings, helping to inform decision-making and identify opportunities for improvement.
  • Continuous Improvement
    • Stay up-to-date on new ClickUp features and functionality, ensuring the company takes advantage of relevant updates.
    • Continuously assess and improve project management processes, enhancing team efficiency and alignment.

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