Clinical Operations Manager
4 weeks ago
We are seeking a highly skilled ClickUp Lead to join our team at Aymes International Limited.
This is a full-time, permanent position that will play a critical role in driving productivity, streamlining project management processes, and enhancing collaboration across departments using ClickUp.
Key Responsibilities:- ClickUp Implementation & Optimisation
- Lead the customisation and configuration of ClickUp to suit the company's unique task and project management needs.
- Oversee the transition of ongoing and upcoming tasks and projects into ClickUp, ensuring smooth adoption across teams.
- Develop and maintain workflows, task automations, templates, and project boards for various departments, including R&D, clinical teams, operations, and marketing.
- System Administration & Maintenance
- Serve as the system administrator for ClickUp, ensuring all users have appropriate access and understanding of the tool.
- Ensure the platform is continuously updated, and that features are being utilised effectively to support team productivity.
- Troubleshoot issues and liaise with ClickUp support when necessary.
- Project & Task Management
- Oversee project timelines, milestones, and dependencies in ClickUp, ensuring teams are adhering to schedules and deliverables.
- Ensure all project updates, status reports, and tasks are accurately reflected in ClickUp for real-time transparency across teams.
- Monitor task progress and help teams prioritise activities and mitigate potential delays.
- Training & Support
- Train and onboard employees across all departments in the best practices for using ClickUp, from project managers to entry-level staff.
- Develop and maintain training materials such as user guides, video tutorials, and FAQs.
- Act as the go-to expert for all ClickUp-related questions, providing continuous support and guidance.
- Cross-Functional Collaboration & Integration
- Ensure ClickUp is effectively integrated with other tools used within the company (e.g., Slack, Google Drive, CRM systems).
- Facilitate cross-departmental collaboration through shared project boards, team dashboards, and regular reporting.
- Data Analysis & Reporting
- Create and manage custom dashboards and reporting within ClickUp to provide insights into project progress, team productivity, and resource allocation.
- Use ClickUp data to provide KPIs and metrics for leadership and team meetings, helping to inform decision-making and identify opportunities for improvement.
- Continuous Improvement
- Stay up-to-date on new ClickUp features and functionality, ensuring the company takes advantage of relevant updates.
- Continuously assess and improve project management processes, enhancing team efficiency and alignment.
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