Customer Service Representative

4 weeks ago


Cardiff, Cardiff, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and passionate individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring that every customer leaves the store with a positive experience.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and drive store performance.
  • Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A range of benefits, including holiday pay, pension scheme, and access to wellbeing services.
  • Opportunities for career development and progression within the company.

Requirements

  • Excellent communication and interpersonal skills.
  • A passion for delivering exceptional customer service.
  • Ability to work effectively in a fast-paced environment.
  • Flexibility to work a variety of shifts, including evenings and weekends.

Why Join Us?

At Tesco, we are committed to creating a positive and inclusive work environment, where every colleague feels valued and supported. We offer a range of benefits and opportunities for career development, and we are proud to be a leader in the retail industry.



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