Customer Service Representative
2 days ago
This role is designed to deliver exceptional customer experiences and provide financial services to customers in a professional and courteous manner.
Key Responsibilities- Process financial transactions, such as deposits, withdrawals, and bill payments, in accordance with standardized operating procedures and industry regulations.
- Help build a positive work environment by promoting team effectiveness and participating in personal performance development.
- Deliver quality customer experiences and recommend operational improvements where possible.
To be successful in this role, you will need:
- An undergraduate degree or equivalent.
- Strong administration, organizational, planning, and time management skills to work in a fast-paced environment.
- Hands-on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
- A dynamic communicator with established customer experience skills who can connect with different people in a calm, courteous, and effective manner.
We offer a competitive salary of $65,000 per year, plus a range of benefits including:
- Our Total Rewards package, which reflects the investments we make in our colleagues to help them achieve their financial, physical, and mental well-being goals.
- Accommodations to help remove barriers so that you can participate throughout the interview process.
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