Customer Service Representative

2 days ago


ChesterleStreet, Durham, United Kingdom The Toronto-Dominion Bank (Canada) Full time
Role Overview

This role is designed to deliver exceptional customer experiences and provide financial services to customers in a professional and courteous manner.

Key Responsibilities
  • Process financial transactions, such as deposits, withdrawals, and bill payments, in accordance with standardized operating procedures and industry regulations.
  • Help build a positive work environment by promoting team effectiveness and participating in personal performance development.
  • Deliver quality customer experiences and recommend operational improvements where possible.
Requirements

To be successful in this role, you will need:

  • An undergraduate degree or equivalent.
  • Strong administration, organizational, planning, and time management skills to work in a fast-paced environment.
  • Hands-on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
  • A dynamic communicator with established customer experience skills who can connect with different people in a calm, courteous, and effective manner.
Benefits

We offer a competitive salary of $65,000 per year, plus a range of benefits including:

  • Our Total Rewards package, which reflects the investments we make in our colleagues to help them achieve their financial, physical, and mental well-being goals.
  • Accommodations to help remove barriers so that you can participate throughout the interview process.


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