Friendly Support Specialist

6 days ago


Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £20,000 - £30,000

We are looking for a skilled Customer Service Advisor who can effectively communicate with customers and provide them with accurate information regarding our products and services.

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About the Job:

  • This role involves handling incoming calls, emails, and chat inquiries from customers.
  • The successful candidate will be responsible for resolving customer queries and issues efficiently.
  • They will also need to process customer orders and manage account information.

Key Responsibilities:

  • Providing accurate information regarding products and services.
  • Handling high-volume queries while maintaining attention to detail.
  • Resolving customer issues efficiently and escalating when necessary.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Proficiency in Microsoft Office and CRM systems.

What We Offer:

  • A competitive salary range between £26,000-£38,000 per annum.
  • Pension scheme and healthcare benefits.
  • Flexible working options.


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