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Academic Quality Assurance Specialist

2 months ago

Cannock, Staffordshire, United Kingdom Staffordshire County Council Full time
Transforming Lives through Education and Training

We are seeking a highly skilled and experienced Quality Assurance Manager to join our dynamic team within the Employer Skills Service and Staffordshire Jobs & Careers Service. As a key member of our team, you will play a vital role in enhancing outcomes for candidates and businesses across Staffordshire by coordinating and developing our quality assurance framework.

Main Responsibilities
  • Develop and Implement Quality Assurance Standards: Design and implement robust quality assurance standards and a quality framework that ensures excellence in our services.
  • Empower and Support Staff: Provide guidance, mentorship, and coaching to staff to successfully implement and embed new initiatives, with a focus on quality of practice.
  • Support Fidelity Assessments: Coordinate preparation for supported employment Fidelity assessments, ensuring processes are robust and quality assurance records are up to date.
  • Reflect and Improve: Use reflective learning from Fidelity assessments, reviews, and audits to improve continuous practice, performance, and commissioning outcomes.
The Ideal Candidate

You will have:

  • Extensive Knowledge of Quality Assurance Tools: Possess a deep understanding of various quality assurance tools and their application in education and training.
  • Expert Knowledge in Quality Assurance and Performance Intelligence: Demonstrate expertise in quality assurance and performance intelligence, including implementing robust data quality mechanisms and recording standards.
  • Experience in Developing Quality Framework Self-Assessment Documents: Have experience in creating quality framework self-assessment documents and processes.
  • Experience in Motivating and Mentoring Staff: Possess experience in motivating and mentoring staff or leading on performance, quality assurance, and continuous improvement.

We are committed to creating a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. As an Authority, we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities.