Front Desk Assistant

2 days ago


Tamworth, Staffordshire, United Kingdom NHS Full time

We are seeking a highly skilled and flexible Front Desk Assistant to join our team at Peel Medical Practice in Tamworth.

As a key member of our multidisciplinary team, you will provide exceptional customer service to our patients and support the clinical staff with various administrative tasks.

This is an excellent opportunity for someone who is enthusiastic about working in a fast-paced environment and is able to work effectively as part of a close-knit team.

About the Role

Key responsibilities include:

  • Providing a welcoming and efficient reception service to patients and visitors
  • Actioning E-Consults and ensuring that patients with urgent consultations are seen promptly
  • Managing repeat prescription requests and advising patients on relevant charges for private services
  • Maintaining accurate patient records and updating the computer system as required
  • Performing other administrative duties as requested by the management team
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Basic IT skills and experience using Microsoft software
  • Experience working in a GP practice or primary care setting (desirable)

The ideal candidate will have a strong track record of providing excellent customer service and have a willingness to learn and adapt to new situations. We offer a competitive salary of £23,000 - £25,000 per annum depending on experience.

What We Offer

At Peel Medical Practice, we pride ourselves on being a friendly, welcoming, and forward-thinking practice. As a valued member of our team, you will receive:

  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • The chance to work with a talented and dedicated team
  • A comprehensive benefits package including pension scheme and annual leave entitlement

If you are a motivated and enthusiastic individual looking for a new challenge, please submit your application.



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