Airport Baggage Control Specialist
1 month ago
Vanderlande Industries GmbH is a leading supplier of process automation solutions for warehouses and airports. The company has a strong strategic partnership with Heathrow Airport, which is the most active airport in Europe.
Your Role
You will be working within the Baggage Combined Control Room (BCCR) at London Heathrow Airport as a BCCR Control Room Operator Apprentice. Your responsibilities will include ensuring the strategic objective of every bag, every passenger, every time safely is achieved.
Main Responsibilities
- Maintaining a high level of awareness of safety and wellbeing, demonstrating personal qualities and leading by example for others.
- Monitoring baggage systems via bespoke computer-controlled systems, configuring routes, inputting operational data, and reacting to changing system conditions.
- Communicating effectively with internal and external colleagues, establishing the duration of baggage equipment faults and communicating information to relevant parties.
- Identifying bags at risk, conducting tag traces, and compiling daily reports on this analysis.
- Carrying out training and familiarisation for new staff members and sharing knowledge.
- Developing knowledge of contingency processes, criticality of baggage equipment, and supporting the BCCR team during baggage-related incidents.
- Allocating arrival flights proactively.
- Analysing data to identify improvement areas in processes and system performance.
- Developing knowledge of the controls of the baggage process, requirements of airport and airline operations.
Benefits
- A competitive salary of £25,000 - £35,000 per annum, depending on experience.
- Performance-related pay.
- Opportunity to develop and progress within Vanderlande Industries GmbH.
- 264 hours holiday.
- Bupa medical cover.
- Free eye tests at Specsavers including discounts on glasses.
- YuLife wellbeing membership with fast access to GP appointments, promotion of health and wellbeing, and daily quests to gain Yucoins that can be swapped for shopping vouchers.
- Achievers – personalised rewards for every employee with one-of-a-kind experiences, gift cards, charitable donations, and point-to-payment reward options.
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