Heathrow Baggage Handling Team Member

1 month ago


London, Greater London, United Kingdom Vanderlande Industries GmbH Full time
About the Company
Vanderlande Industries GmbH is a market leader in efficient logistics process automation within airports and parcel sectors. We have a strong strategic partnership with Heathrow Airport, which is the busiest airport in Europe.

Your Role
In this role, you will work within the Baggage Combined Control Room (BCCR) at London Heathrow Airport as a BCCR Control Room Operator Apprentice. Your main responsibility will be to ensure the strategic objective of every bag, every passenger, every time safely is achieved.

Main Responsibilities
  • Maintaining a high level of awareness of safety and wellbeing, demonstrating personal qualities and leading by example for others.
  • Monitoring baggage systems via bespoke computer-controlled systems, configuring routes, inputting operational data, and reacting to changing system conditions.
  • Communicating effectively with internal and external colleagues, establishing the duration of baggage equipment faults and communicating information to relevant parties.
  • Identifying bags at risk, conducting tag traces, and compiling daily reports on this analysis.
  • Carrying out training and familiarisation for new staff members and sharing knowledge.
  • Developing knowledge of contingency processes, criticality of baggage equipment, and supporting the BCCR team during baggage-related incidents.
  • Allocating arrival flights proactively.
  • Analysing data to identify improvement areas in processes and system performance.
  • Developing knowledge of the controls of the baggage process, requirements of airport and airline operations.

Requirements
  • A minimum of 5 A*-C or 9-4 grade GCSEs, including Maths and English.
  • Possess excellent communication and interpersonal skills.

Benefits
  • A competitive salary of £25,000 - £35,000 per annum, depending on experience.
  • Performance-related pay.
  • Opportunity to develop and progress within Vanderlande Industries GmbH.
  • 264 hours holiday.
  • Bupa medical cover.
  • Free eye tests at Specsavers including discounts on glasses.
  • YuLife wellbeing membership with fast access to GP appointments, promotion of health and wellbeing, and daily quests to gain Yucoins that can be swapped for shopping vouchers.
  • Achievers – personalised rewards for every employee with one-of-a-kind experiences, gift cards, charitable donations, and point-to-payment reward options.


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