Contact Center Agent
7 days ago
**Job Description:** Customer Service Advisor
beBee Professionals is seeking a dedicated customer service professional to join our team in the UK. This role will involve providing exceptional support to customers through various communication channels.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat platforms.
- Offer accurate product information and resolve customer complaints.
- Process customer orders and manage account details.
- Maintain accurate records of customer interactions.
- Collaborate with other departments to ensure customer satisfaction.
Requirements:
- Prior experience in a customer-facing role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries.
- Proficiency in Microsoft Office and CRM systems.
- Capacity to work both independently and as part of a team.
Benefits:
- A competitive annual salary (£30,000 - £40,000) with performance-based incentives.
- Pension scheme and healthcare benefits.
- Ongoing training and development opportunities.
- A supportive work environment with clear career progression.
- Flexible working options.
We are passionate about delivering exceptional customer experiences and invite applications from talented individuals.
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