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Customer Service Liaison

4 weeks ago

Ferndown, Dorset, United Kingdom Mika Recruitment Full time

We are seeking a skilled Customer Service Liaison to join our team at Mika Recruitment. As a key member of our client's Hearing Healthcare company, you will be responsible for providing exceptional customer service and support to clients nationwide.

Key Responsibilities:

  • Welcome and assist clients in centre and via phone
  • Provide information and support on hearing loss and solutions
  • Data Entry, Diary and Database Management
  • Ensure the reception area is presented to a high standard at all times
  • Provide holiday and sickness cover in Ferndown and Christchurch

Requirements:

  • Excellent listening skills and natural empathy
  • Positive 'can-do' attitude
  • Ability to communicate effectively

About Our Client:

Our client is a well-established and respected Hearing Healthcare company with branches nationwide. They are committed to providing exceptional customer service and support to their clients.