Trade Counter Customer Service Team Lead

4 weeks ago


Ferndown, Dorset, United Kingdom Dovetail Recruitment Ltd Full time

Job Title: Trade Counter Customer Service Executive/Supervisor

Company: Dovetail Recruitment Ltd

Location: Ferndown, New Milton, and Lymington

We are seeking a motivated Trade Counter Customer Service Executive / Supervisor to support our teams in Ferndown, New Milton, and Lymington. As a key player in our retail operations, you will ensure a welcoming environment and outstanding service for our customers.

Key Responsibilities:

  • Store Key Holder: Open and close the store, ensuring it's secure and ready for customers.
  • Retail Standards: Maintain a clean, organized store with products well presented to maximize appeal.
  • Customer Service: Offer exceptional service, with a focus on trade professionals.
  • Cash Handling: Process cash transactions accurately and securely.
  • Sales Support: Drive the team to achieve sales targets and provide product knowledge to customers.
  • Stock Management: Ensure shelves are stocked and inventory is maintained.
  • Team Collaboration: Work closely with colleagues to create a positive, productive store environment.

Requirements:

  • 10-hour shifts available on a Full-time basis
  • Part Time hours also available

About Us:

We are a well-established, London-based decorators' merchant specializing in high-quality products for trade professionals and retail customers alike. With 18 stores nationwide, this family-run business is proud of its success, driven by a commitment to quality, customer satisfaction, and team collaboration.



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