Trade Counter Customer Service Team Lead
4 weeks ago
Job Title: Trade Counter Customer Service Executive/Supervisor
Company: Dovetail Recruitment Ltd
Location: Ferndown, New Milton, and Lymington
We are seeking a motivated Trade Counter Customer Service Executive / Supervisor to support our teams in Ferndown, New Milton, and Lymington. As a key player in our retail operations, you will ensure a welcoming environment and outstanding service for our customers.
Key Responsibilities:
- Store Key Holder: Open and close the store, ensuring it's secure and ready for customers.
- Retail Standards: Maintain a clean, organized store with products well presented to maximize appeal.
- Customer Service: Offer exceptional service, with a focus on trade professionals.
- Cash Handling: Process cash transactions accurately and securely.
- Sales Support: Drive the team to achieve sales targets and provide product knowledge to customers.
- Stock Management: Ensure shelves are stocked and inventory is maintained.
- Team Collaboration: Work closely with colleagues to create a positive, productive store environment.
Requirements:
- 10-hour shifts available on a Full-time basis
- Part Time hours also available
About Us:
We are a well-established, London-based decorators' merchant specializing in high-quality products for trade professionals and retail customers alike. With 18 stores nationwide, this family-run business is proud of its success, driven by a commitment to quality, customer satisfaction, and team collaboration.
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