Technical Support Specialist
21 hours ago
Job Overview
Glen Callum Associates is a well-established business with an international presence, boasting a warm team-oriented culture. We are seeking a skilled Service Engineer to support the maintenance, repair, and calibration of specialist automotive air conditioning recharging machines.
This role would be suitable for a mechanic, vehicle technician, Technical Maintenance Engineer, or Air Conditioning Engineer/Refrigeration Engineer looking to apply their technical skills in a different capacity. As a Service Engineer, you will join a dynamic team that values innovation and customer satisfaction.
About the Salary
The salary for this position is approximately £31,000-£35,000 per annum (including benefits) - pension scheme, company vehicle, mobile phone allowance, 22 days annual leave (plus bank holidays).
Key Responsibilities
- Service, calibrate, and repair our products with attention to detail and high quality standards.
- Complete job sheets detailing customer information, issues found, work carried out, and spare parts used.
- Liaise with the Aftersales Support team on service and repair requests, providing timely updates.
- Assist with in-house service and repair work for AC machinery equipment during quieter periods.
- Support sales team with product installations and deliver basic product training as required.
- Offer technical and product support to customers regarding equipment.
- Possess proficient technical knowledge of automotive systems, including diagnostics and AC units.
- Proficient in Microsoft Office and general computer use.
Your Benefits
- Pension scheme
- Company vehicle
- Mobile phone allowance
- 22 days annual leave (plus bank holidays)
- Hybrid/remote working options
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