Director of Strategic Services

2 weeks ago


Merseyside, United Kingdom EASYWEBRECRUITMENT Full time

Job Summary

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We are seeking an experienced Director of Housing Services to lead our efforts in developing and delivering focused, strategic, and operational housing management services. As a key member of our leadership team, you will be responsible for shaping our approach to housing management and ensuring that our services meet the needs of our customers.

Key Responsibilities:

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  • Leadership and Management: Provide leadership and direction to a team of housing professionals, ensuring that they have the skills, knowledge, and resources needed to deliver high-quality services.
  • Housing Management: Develop and implement effective housing management strategies, focusing on tenancy and neighbourhood sustainability while addressing risks from deprivation, policy changes, and shifting demographics.
  • Income Management: Oversee Group rental income collection, including arrears, service charges, and bad debts, and lead the Group's response to welfare reform risks.
  • Tenant Engagement: Ensure compliance with regulatory standards, address complaints effectively, and implement improvements based on feedback.

Requirements:

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  • Degree level education, or equivalent, or demonstrable experience
  • Membership of CIH at level 4 or above
  • Evidence of implementing strategies, policies, operational plans, and managing risk
  • Experience of leadership and management at senior level

About Us:

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EASYWEBRECRUITMENT is a leading provider of recruitment services, with a strong focus on innovation and customer satisfaction. We pride ourselves on providing excellent career opportunities for our employees and strive to create a positive work environment that promotes collaboration, creativity, and growth.



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