Compliance Officer

1 month ago


Birmingham, Birmingham, United Kingdom Bullion By Post Full time
Job Title: Compliance Officer

We are seeking a highly skilled Compliance Officer to join our team at Bullion By Post. As a key member of our compliance function, you will play a critical role in ensuring the company's adherence to regulatory requirements and risk management policies.

Key Responsibilities:
  • Conduct thorough Know Your Customer (KYC) and Customer Due Diligence (CDD) checks on new and existing customers, ensuring adherence to internal policies and regulatory requirements.
  • Review KYC documents and ensure all onboarding documents are accurately recorded on file, stored and updated in line with GDPR and data protection policies.
  • Perform Enhanced Due Diligence (EDD) and source of funds/wealth checks on individuals and corporate entities.
  • Identify any red flags or suspicious behaviour and escalate potential cases of fraud, money laundering or terrorist financing for further investigation.
  • Maintain up-to-date knowledge of the ML 2017, FCA guidance, and any other relevant regulatory updates.
  • Be available to support and guide staff on day-to-day compliance-related queries, issues and concerns.
  • Communicate clearly with customers over the telephone and email during the onboarding process to request further documentation and clarify any issues.
Requirements:
  • Minimum 2 years' experience in a KYC or AML-related role, preferably within the financial services or precious metals industry.
  • Good understanding of FCA regulations and MLR 2017.
  • Experience with compliance software and KYC/AML tools.
  • Strong organisational skills and the ability to manage multiple tasks simultaneously.
  • Works well independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Knowledge of GDPR and data protection regulations.
  • Certification in AML or compliance (such as ICA or ACAMS) is desirable but not compulsory.
About Us:

Bullion By Post is a leading online retailer of precious metals, with a turnover of £300m annually and a presence across Europe and the United States. We are committed to providing customers with the opportunity to buy and sell precious metals with ease and confidence, through transparent pricing, customer education, and exceptional service.

We value:

  • INTEGRITY - We're committed to earning trust, doing what is right, acting like owners, and holding ourselves to the highest standards.
  • AGILITY - With a focus on speed and adaptability, we value progress over perfection and are continuously learning and improving.
  • AMBITION - We push boundaries, make bold bets, and strive to be the best in every aspect.
  • CLARITY - Through straightforward communication and well-understood goals, we encourage ideas and value honesty.
  • EFFICIENCY - Resourcefulness and frugality are our cornerstones. We aim to extract maximum value with minimum input.


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