Banqueting Floor Manager Position

4 weeks ago


London, Greater London, United Kingdom Royal Automobile Club Full time
Banqueting Floor Manager Role

The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.

As a Banqueting Floor Manager, you will be based in our stunning and palatial Pall Mall clubhouse and deliver a consistent and professional conference or banqueting experience that is memorable and leaves members and their guests feeling highly satisfied. Offering a luxurious environment Pall Mall is home to a variety of high-profile events including conferences, committee events, private parties and weddings. We average over 40,000 covers a year in banqueting alone.

Responsibilities:

  • Liaise with Chefs
  • Hold staff event briefings
  • Ensure event runs according to the specific requirements set out by the event organiser

About you:

  • Previous experience in a luxury banqueting environment, working to tight deadlines
  • Demonstrable experience of managing floor staff
  • Strong desire to deliver exceptional customer experience at all times
  • Good communication skills
  • Team player

Club Values:

HEARTS

  • Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club
  • Excellence - Excellence is not an achievement; it is something we strive for every day.
  • Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
  • Respect - Showing consideration and understanding to our members and colleagues.
  • Trust – Acting with fairness, honesty and integrity.
  • Sustainability – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.


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