Compliance and Onboarding Specialist

4 days ago


Norwich, Norfolk, United Kingdom This is an IT support group Full time
About The Role

This pivotal position plays a crucial role in managing the end-to-end compliance and onboarding process, ensuring candidates experience a supportive and positive journey. Key to this is ensuring all legislative requirements are met.

Principal Accountabilities

The successful candidate will have a strong background in ongoing compliance regulations and pre-employment checks surrounding staff compliance, onboarding, and training for new team members. They will be responsible for overseeing the entire process, leveraging their expertise to address queries and questions from new joiners navigating the compliance and onboarding process.

  • As the single point of contact during the compliance and onboarding process, clarify the stages and documentation required to meet our quality standards while balancing updates to the business and meeting client care deadlines to ensure timely delivery of quality care.
  • Conduct 'Right to Work' checks, adhering to Home Office guidelines and implementing any new changes to Government policies in a timely manner.
  • Organize relevant clinical training for new joiners upon completion of the compliance process, addressing any queries and questions from the candidate.
  • Complete online contract information and digitally share it with new joiners via the Applicant Tracking System, including other relevant information supporting the candidate through the onboarding process.
  • Ensure final audit signoff has been completed and finalized on the HR System (One Touch).
  • Guarantee the Disclosure and Barring Service (DBS) process is followed correctly and efficiently.
  • Accountable for ensuring all legal documents produced are correctly documented and stored within the Applicant Tracking System (ATS) and HR System (One Touch), in accordance with GDPR.
  • Respond to and review processes and policies as legislation changes come into effect, communicating these changes to colleagues and stakeholders, outlining the impact on day-to-day processes.
  • Conduct online research, participate in LinkedIn groups, attend relevant training workshops, and events to maintain up-to-date knowledge and awareness of regulatory compliance.
  • Perform internal compliance audits to ensure Carer files meet regulatory requirements.
  • Ability to report on and analyze inputs, trends, and performance.
  • Capacity to conduct mini and full compliance audits.
  • Familiarity with Excel to capture, manage, and analyze data.
  • Strong planning and organizational skills, with the ability to drive continual improvement and efficiencies.
  • A willingness to seek and find solutions to challenges, continually seeking to learn and develop, taking on new responsibilities, and opportunities for growth.


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