Facilities Operations Lead

3 weeks ago


London, Greater London, United Kingdom Jones Lang LaSalle Incorporated Full time
Job Description: We are seeking an experienced Facilities Operations Lead to oversee contract management processes and enhance communication across departments. This is a key role providing professional administrative support to the Operations Team, assisting and supporting the day-to-day operation and delivery of the contract.

Main Responsibilities:

  • Lead and oversee the contract support team, providing guidance and mentorship.
  • Providing relevant FM information and Administration support to the account team as required.
  • Maintaining monthly performance measurement information for line management in support of contract performance requirements.
  • Reporting on a monthly basis – KPI tracker, security audit, contact list, cleaning audit, environmental/health & safety inspection, site inspection, work orders, accident statistics.
  • Supporting JLL and Client Task and Permit to Work systems as required issuing work schedules to site teams, monitoring tasks through to completion and contacting suppliers and Landlord as required in terms of permits and access (including registering of visitors and contractors to site).

Essential Skills:

  • An experienced Facilities Administrator with previous experience in a similar role.
  • Able to multi-task and maintain professionalism at all times under stressful situations without supervision.
  • Proficient in Microsoft Office and Outlook, and possess excellent written and verbal communication and people skills.

Salary Estimate: £48,000 - £58,000 per annum based on location and experience.



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